Returns & Exchanges
At Hacksaw Gaming, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they remain in original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn items with all original tags attached into the original shipping bag or a secure box of your choice.
Attach the Label
Download and print the prepaid shipping label from your email and affix it firmly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing